Frequently Asked Questions
Everything you need to know about your Red Raider Outfitter experience.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the United States.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed merchandise with original tags attached within 30 days of purchase. Please note that clearance items are final sale.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and to APO/FPO military addresses to ensure the fastest delivery for our fans.
How do I know what size to order?
Each product page features a detailed size guide. Since we carry various brands, we recommend checking the specific measurements provided to ensure the perfect fit.
Can I change or cancel my order after it has been placed?
To ensure quick delivery, we begin processing orders immediately. Please contact our customer service team within one hour of placement to request any changes.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.